Call Toll Free 855-LED SHOP (533-7467) Goes Green Solar Flood Lights, Spot Lights, Flag Pole Lights & PIR Motion Security Lighting

Customer Service

Shipping & Delivery
Shipping within the US Contiguous 48 states is via UPS (United Parcel Service).   Outside of this area, or to PO  Boxes shipping is via USPS (US Postal Service)  Once your order ships the UPS tracking number will be posted in your account and you can log in to see the shipping and tracking status of your order.


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Privacy & Security
Soalr Goes Green Store is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the GoesGreenStore Web site and governs data collection and usage. By using the GoesGreenStore website, you consent to the data practices described in this statement.


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Collection of your Personal Information
SoalrGoesGreenStore collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. GoesGreenStore also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by GoesGreenStore. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by GoesGreenStore for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the GoesGreenStore Web site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through GoesGreenStore public message boards, this information may be collected and used by others. Note: GoesGreenStore does not read any of your private online communications. GoesGreenStore encourages you to review the privacy statements of Web sites you choose to link to from GoesGreenStore so that you can understand how those Web sites collect, use and share your information. GoesGreenStore is not responsible for the privacy statements or other content on Web sites outside of the GoesGreenStore and GoesGreenStore family of Web sites.


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Use of your Personal Information
SolarGoesGreenStore collects and uses your personal information to operate the GoesGreenStore Web site and deliver the services you have requested. GoesGreenStore also uses your personally identifiable information to inform you of other products or services available from GoesGreenStore and its affiliates. GoesGreenStore may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. GoesGreenStore does not sell, rent or lease its customer lists to third parties. GoesGreenStore may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, GoesGreenStore may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to GoesGreenStore, and they are required to maintain the confidentiality of your information. GoesGreenStore does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. GoesGreenStore keeps track of the Web sites and pages our customers visit within GoesGreenStore, in order to determine what GoesGreenStore services are the most popular. This data is used to deliver customized content and advertising within GoesGreenStore to customers whose behavior indicates that they are interested in a particular subject area. GoesGreenStore Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on GoesGreenStore or the site; (b) protect and defend the rights or property of GoesGreenStore; and, (c) act under exigent circumstances to protect the personal safety of users of GoesGreenStore, or the public.


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Use of Cookies
The SolarGoesGreenStore Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize GoesGreenStore pages, or register with GoesGreenStore site or services, a cookie helps GoesGreenStore to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same GoesGreenStore Web site, the information you previously provided can be retrieved, so you can easily use the GoesGreenStore features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the GoesGreenStore services or Web sites you visit.


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Security of your Personal Information
SolarGoesGreenStore secures your personal information from unauthorized access, use or disclosure. GoesGreenStore secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.


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Changes to this Statement
GoesGreenStore will occasionally update this Statement of Privacy to reflect company and customer feedback. GoesGreenStore encourages you to periodically review this Statement to be informed of how GoesGreenStore is protecting your information.


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Contact Information
GoesGreenStore welcomes your comments regarding this Statement of Privacy. If you believe that GoesGreenStore has not adhered to this Statement, please contact GoesGreenStore at by using our online Contact Us form. We will use commercially reasonable efforts to promptly determine and remedy the problem.


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Returns & Replacements

If you are not satisfied with your purchase and wish to make an exchange or return, you will need to Email info@goesgreennetwork.com to acquire a Return of Merchandise Authorization Number (RMA).  Merchandise returned without an RMA will be not be accepted and returned to the sender.  We are happy to exchange the product(s) or credit the purchaser's credit card for the merchandise received within 30 days of the customer's receipt of the merchandise.  We are not able to accept return or exchange requests after 30 days of the customer's receipt of the merchandise.  Returns  must include the original invoice.  Returns based on anything other than defective merchandise will be subject to the original shipping and handling costs.  Orders that received free shipping will also be subject to a $19.99 fee or the actual shipping charge, whichever is greater, in order to cover the shipping and handling charges.  It is the responsibility of the purchaser to pay for all shipping on any returns or exchanges.  Restocking, repair or replacement fees may apply.  All returns must be unused and in unopened original packaging and include all items and manuals originally shipped.  For all returns be sure to make a note on the receipt as to what you wish shipped in exchange for the returned item(s).

Ordering
Ordering in our online store is very esy.  Just place your itme in your shopping crt and proceed to the check out.  Payment can be made with your major charge card or you can opt to pay by mailing in your check.    
Payment, Pricing & Promotions

We accept VISA, Discover, Amex and MasterCard.  If you prefer to pay by check (for mail in orders only), your order will be processed once your check has been received and has cleared our bank.  We do not send shipments C.O.D.

Viewing Orders
Previous orders can be viewed by logging into your account at http://www.goesgreenstore.com/customer/account/login/    This also make reordering very simple.
Updating Account Information
It is easy to keep your account information up to date.  Simply log into your account at http://www.goesgreenstore.com/customer/account/login/ and make the changes.  Click save and you are done.